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RingCentral Ramps Up App Building With Connect Platform

RingCentral Connect platform reaches 9 million daily API requests

RingCentral, a leading provider of enterprise cloud communications and collaboration solutions, today announced the addition of a new tier plan and expanded benefits to the RingCentral Connect Platform™ Partner Program, for companies building apps on the RingCentral Connect Platform. The expanded structure is driven by the accelerated growth of the RingCentral Connect Platform now with 5,000 developers and receiving over 9 million API call requests a day and a 200% increase of platform usage, year over year. The program expansion will empower organisations to leverage unified communications as a service (UCaaS) to customise business workflows for improved productivity.

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“There’s a significant opportunity to build applications that integrate with RingCentral and transform the way people communicate, collaborate, and connect. The expansion of our program offers developers and integration partners new resources to amplify their investments in the Connect Platform,” said David Sipes, chief operating officer at RingCentral.

“Our developer ecosystem has grown to more than 100 partner integrations and 5,000 developers, who are delivering on the true vision of a unified collaborative communications experience.”

The three new tiers—Authorised, Premier, and Elite—were created to meet the different needs of partner program members. All tiers will receive developer support resources and their apps will be showcased in RingCentral’s App Gallery. Premier partners will also have access to marketing and sales enablement programs, including customer and partner events. The Elite tier delivers deep go-to-market activities, such as exhibiting at regional customer events, invitation to speak at ConnectCentral™, RingCentral’s user conference, and co-development of customised marketing and sales programs.

RingCentral ConnectSome of RingCentral Connect Platform integrations include: Box, Google, Intelestream, Microsoft, Okta, ProsperWorks, Salesforce, ServiceNow, Tenfold, TextUs, Workato, and Zoho.

The RingCentral Connect Platform, launched two years ago, has become one of the largest and most diverse developer ecosystems in the UCaaS market. Third-party developers are building their applications on the Connect Platform to integrate with voice, SMS/MMS, team messaging, fax, and call data. Leveraging open APIs, chatbots and AI-powered bots on the Connect Platform along with the expanded offerings of the Connect Platform Partner Program, organisations can fundamentally change the way they empower their employees to communicate, collaborate, and connect.

“RingCentral’s market leadership, along with the breadth of its Connect Platform Partner Program, is a key enabler for us in transforming our customers’ businesses”

said Markus Zirn, VP of business development at Workato, a leading enterprise integration platform and a RingCentral Connect Platform partner. “Using RingCentral’s open platform triggers workflows within internal and external-facing applications that increase both organisational productivity and customer satisfaction.”

 

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