This year, we’ve seen a lot of significant changes in the communications environment. New trends and technology have emerged to help change the way that we look at collaboration in the workplace. The remote and mobile working force is becoming a reality as businesses become less focused on where employees work, and more focused on how teams can be encouraged to boost productivity.
As the rate of growing business continues to grow, with mobility and flexibility identified as key themes for collaboration, it makes sense that we’d see some key changes. From remote office settings to better collaboration on a global basis, collaboration tools are truly keeping people connected. Here’s why 2017 is clearly the year of the mobile workforce:
Mobile is Everywhere
In the past, the business world was focused on growing the use of unified communications and tools for collaboration. New developments in the world of technology made it easier to take collaboration to the next level. As a society, we began to rely more significantly on mobile devices. After all, when we can use tools for mobile collaboration, we work smarter and faster, moving businesses forward at a rapid scale.
Video Conferencing is Flexible
When it comes to collaboration, video has taken over voice. This isn’t just true of larger mobile devices like tablets or laptops either. Video conferencing solutions are available through practically any endpoint, including mobile phones. Whether personal or professional, video is becoming far more essential to the way we communicate. After all, video creates some compelling opportunities. Studies show that businesses which use video conferencing regularly benefit from better teamwork, better productivity, and reduced expenses for travel.
The Move to Software is Coming
As technology evolves and new solutions emerge, businesses have new choices to make. They need to stay updated with the latest options in software and cloud-based services, or stick with the hardware that they have invested in. Making the migration may be inevitable, and businesses can implement solutions and tools that improve their services, support existing products, and allow for new collaboration over a secure, encrypted network.
PBX Moves to the Cloud
Cloud-based PBX is growing to be a more significant solution for businesses. The shift is in motion, and this means that we view cloud as a natural progression in the move away from hardware. The benefits for businesses of all sizes when it comes to shifting to cloud-hosted VoIP, is that much of the management and expense of the solution is no longer managed by the business. When it comes to utilising VoIP, voice traffic travels perfectly through a data network. Businesses can easily add tools for collaboration like video and chat without turning to dedicated IT staff.
We know that technology will always be driven by innovation. It’s crucial for all businesses to stay ahead of the curve by implementing collaboration services that help their employees to work faster and more efficiently.